Hertz is the only rental company that will not allow their cars on the car barge to STJ. Each rental company has different policies about how they will treat breakdowns on STJ. Some charge a fee to come over and repair the vehicle, some require that you tow the car back to them via the barge. ASK. Before you accept the vehicle be sure that you have 4 good tires and a decent spare (check). If your vehicle is a late mode and you have good tires and spare you should have pretty good odds of being ok on STJ. Just know in advance what your rental car company requires should you have a breakdown.
Rental car insurance in the USVI is tricky. Whether or not you're adequately insured on your rental is one of those "depends" kind of answers.
There's damage and then there's liability. You may need coverage from two sources to be completely covered. And, often, insurance agents for your home vehicle policy are confused themselves about whether or not they provide liability coverage in the USVI. They seem to get confused about the USVI being a territory of the US - they hear "St. Somewhere" and assume that it's caribbean and therefore British or French.
There have been many threads on this subject on this and other forums. Here's a brief recap of some of the things that have come out about the subject:
- If your agent tells you that you are not covered in the USVI for liability (this seems to happen especially with State Farm and Allstate), push the agent to go to an underwriter for confirmation or, if you can't find your original policy and find the coverage info yourself, call the customer service number and ask to speak to an underwriter. General consensus: if you have Allstate or State Farm you are most likely covered for liability in the USVI - but ASK. (Don't forget to bring your proof of insurance with you to the USVI if you are using your home vehicle policy as primary coverage.)
- Credit card coverage: Coverage provided by the CC companies as a bennie of a certain level of Visa or MC is
secondary insurance, not primary and it generally does NOT cover liability. It usually covers some damage to the rental vehicle and may compensate the rental company for time the vehicle is out of rental service due to an accident. There may be some additional little coverages, but the gist of what's covered is damage. Amex may have some extra insurance packages available, but at an additional fee. Just be sure of the coevrage you are buying.
- If there are secondary drivers on the vehicle while on vacation you cannot assume that they are covered under the same umbrella as the primary driver. They may need to use their own primary liability coverage. Generally, with respect to the CC coverage, only the primary card holder is covered. If there is a secondary driver that is a secondary card holder they may or not be covered - ASK.
- If you are seeking insurance through a trip insurance company be sure of the extent of the coverage provided.
Using us as an example: According to our State Farm agent, we have primary insurance coverage for liability and damage in the USVI and, by using our MC then we have secondary coverage for additional damage to the rental car and compensation to the company for the time the vehicle is out of service . His advice was that we do not need to buy any additional coverages from the rental car company. Your situation may differ.
I guess this all comes down to how much or how little coverage you are comfortable with having and how much personal risk you are willing to assume.
Good luck - if you do a search on insurance on this forum you will find lots of threads which may give you additional insights. Have a great time!
- Margy