WARNING! WARNING! DO NOT RENT FROM AVIS CAR RENTAL
Arrived at 4 pm ...went right over to Avis counter...was told we would get a car but we will have wait an hour by an older woman named Estella who was very rude and unfriendly ...I thought bit to long but ok it’s “island time!” ... I am on vacation...so got a frozen Strawberry Colada and waited...Then as the HOURS past I waited in total disbelief...IT TOOK 4 HOURS TO GET A CAR! ....YES ... 4 HOURS ...with little apology ... reason “they were understaffed” .... OOOPPSSS!
I found out from other local venders this is “NORMAL” for this location...I certainly won’t let this ruin my trip but felt an obligation to fellow travelers to give a warning DO NOT RENT A CAR FROM AVIS!...we had drive in the pitch dark over the mountain to get to our Airbnb ...very scary...oh almost forgot we went with Avis because price was cheaper than other rental just to find out the price did not include an additional 11 1/2 % tax charge ... so CHEAP CAR AT AVIS NOT SO CHEAP! I don’t ever write bad reviews but Avis earned it...my rating 1-5 would be an all round “0”