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Your Ultimate Guide to Reserving and Buying Tickets for St. John-St. Thomas Passenger Ferry: Frequently Asked Questions (FAQs)

When it comes to taking a passenger ferry between St. Thomas and St. John, one of the most popular questions as of late is related to reservations and purchasing tickets. For decades the only option for purchasing St. John ferry tickets was in person at the dock, but in recent years the ferry companies operating between St. Thomas and St. John have added options for online ticket purchasing. You may have some questions on whether it is necessary to purchase your tickets ahead of time online or whether you can wait until you arrive. In this section of VInow you will find this and other related topics. Keep in mind that there are three ferry companies operating three routes between St. Thomas and St. John. They are: Red Hook (St. Thomas) to St. John; Crown Bay (St. Thomas) to St. John; and Charlotte Amalie (St. Thomas) to St. John.

Q: St. John Ferry Reservations: Do You Need Them? Find Out Here!

You do not need a reservation for the St. John ferry between Red Hook, St. Thomas and Cruz Bay, St. John. This route has frequent trips, every hour from early morning to late at night. You can purchase your tickets online and choose a departure date; however, the tickets do not have times on them. They are open tickets for use on any departure time on the day that you selected.

The St. John ferry route between Crown Bay, St. Thomas and Cruz Bay, St. John runs just two to four trips a day (it varies by day of the week). So, it’s probably a good idea to reserve for this route because you will have a confirmed seat on a ferry with a limited schedule. During the online ticket purchase process for the Crown Bay-St. John ferry, you do select the day and the departure time you are reserving.

The St. John ferry between Charlotte Amalie, St. Thomas and Cruz Bay operates three trips a day. So, it’s a limited schedule, and purchasing your ticket early may be a good idea so that you have a confirmed seat. During the online ticket purchase process for the Charlotte Amalie-St. John ferry, you do select the day and the departure time you are reserving.

Q: Is it Possible to Purchase St. John Ferry Tickets at the Port or Dock on the Day of Departure?

You can purchase your St. John ferry ticket the day of your travels directly at the ferry dock/port for all three routes. 

Q: Accepted Payment Methods: Buying St. John Ferry Tickets Made Easy!

For the ferry between Red Hook, St. Thomas and Cruz Bay, St. John ferry and the ferry between Charlotte Amalie, St. Thomas and Cruz Bay, St. John ferry, you can use cash or credit card at the ferry ticket counter, or you can purchase your ticket online using a credit card. For the ferry between Crown Bay, St. Thomas and Cruz Bay, St. John ferry, you can purchase your ticket at the ferry (there is no ticket counter or terminal) with cash or you can purchase a ticket online using a credit card.

Q: Buying St. John Ferry Tickets: Can You Do It Online? Is There a Booking Fee? Can You Reserve Tickets for a Specific Time?

You can purchase tickets for the St. John ferries online. There is typically a small fee added to online ticket purchases. Ferry tickets purchased online for the Crown Bay and the Charlotte Amalie ferries to St. John are for specific ferry departure times. Online ticket purchases for the Red Hook to St. John ferry are open tickets for a certain day, they do not have a designated departure time.

Q: I booked a Red Hook to St. John ferry ticket online, and it doesn't have a time, is that normal?

Tickets for the ferry between Red Hook, St. Thomas and Cruz Bay, St. John, whether purchased online or in person, do not have a departure time listed on them. They just have a date, and the ticket can be used on any departure time.

Q: I bought a St. John ferry ticket online, but my flight is delayed, can I change the ferry ticket?

St. John ferry tickets are good for a period after the date they are issued, so you should be able to use it once you arrive. You may want to check with the ferry company ahead of time just so you know what to do if you are delayed.

Q: Need to Cancel Your St. John Ferry Ticket Bought Online?

Check with the ferry company, and/or check your ticket for the cancelation policy.  

Q: St. John Ferry Tickets: Validity Period Explained

Ferry tickets for the Red Hook, St. Thomas to Cruz Bay, St. John; and the Charlotte Amalie, St. Thomas to Cruz Bay, St. John routes, that were bought in person, are valid for up to 10 days from the date of purchase (date is printed on the ticket). For online tickets, they are valid for 10 days from the date reserved on the e-ticket. For the Crown Bay to St. John ferry, tickets are good for up a year from the date on the ticket. 

Q: St. Thomas to St. John Ferry Travel: What ID is Required?

ID is not required for travel by ferry within the US Virgin Islands. If, however you intend to purchase a resident rate ferry ticket including resident senior rates, you will need to present a valid Virgin Islands ID.  

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